Explore our growing library of interactive webinars devoted to Diversity, Equity, Inclusion and Intercultural Communication. Each webinar provides a focused learning experience lasting approximately 15–20 minutes and combines practical insights and real-world examples with opportunities for reflection. Browse the topics that interest you, discover new perspectives and learn at your own pace. With a Diversity Webinars membership, you have unlimited access to the entire library, so you can learn about the topics that matter to you whenever and wherever you choose.
Most people don't like to hear a direct "No." That's why many different ways of saying "No" have become established across cultures. This webinar will provide insight into the cultural diversity of saying "No."
Feedback in the German Workplace
20 Minutes
Feedback in the German Workplace
Giving or receiving feedback is often perceived as challenging. Was I too direct? Was I understood correctly? In this webinar, we offer knowledge and recommendations on how to deal with feedback adequately, especially in the German context.
The Communication Square
15 Minutes
The Communication Square
Introduction to the "Four Sides of a Message" communication model developed by Friedemann Schulz von Thun, which provides insight into why misunderstandings can occur in conversations.
Microaggressions
15 Minutes
Microaggressions
Although well-intentioned, some statements or questions have a negative effect on the other person. But why? This webinar explains what microaggressions are and why seemingly harmless comments can have a big impact.
Senders and receivers (Shannon-Weaver model)
15 Minutes
Senders and receivers (Shannon-Weaver model)
Communication only requires two people, one message and one channel. So why do misunderstandings occur so often? To prevent problems in communication, this webinar will highlight possible interference factors.
Levels of communication
15 Minutes
Levels of communication
Even without words, clear messages are sent. And despite words being used, misunderstandings occur. How can this be? This webinar introduces the four levels of communication.
Active Listening
15 Minutes
Active Listening
In this webinar, we will focus on the communication technique of active listening. The goal here is to present a tool that can be used both to establish clarity about the content being discussed and to express appreciation.
I-messages vs. YOU-messages
15 Minutes
I-messages vs. YOU-messages
This webinar looks in detail at the communication technique of I- and You-messages. The aim is to provide an overview of how to use I-messages accurately and thus make communication more effective.
Open vs. closed questions
15 Minutes
Open vs. closed questions
Questions fuel conversations and make it possible to obtain desired information. The important thing is to ask the right questions. In this webinar, open and closed questions are addressed in order to be able to use them in a well targeted manner.
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